Terms & Conditions

Last updated: 21 October 2026

1. General Terms

General Terms: Kazeeno is an online casino established in 2026 and operated under Anjouan Gaming Board licence ALSI-202410052-F12. These rules form the agreement between Kazeeno and each player who opens an account, accesses games, places bets, uses promotional offers, contacts support or requests payment services. They apply to all casino activity on Kazeeno, including live dealer tables, game shows, slot-style content and any other games made available through the platform. Players should read these rules carefully before using the service, because continued use of Kazeeno confirms acceptance of the current version. Kazeeno is designed for entertainment. Players are responsible for confirming that online casino play is permitted in their location and that they meet the legal requirements that apply to them. Kazeeno may restrict access, suspend activity or close accounts where use appears unlawful, abusive, fraudulent, technically manipulated or inconsistent with these rules. We may also refuse, void or reverse transactions, winnings, bonus participation or gameplay outcomes where there is evidence of prohibited activity, incorrect account information, collusion, multiple account use, system exploitation or other conduct that harms fair play. Kazeeno aims to provide a reliable gaming environment, but casino games depend on software, live streams, third-party services, payment channels and network connectivity. If a technical issue, interruption, disconnection, game malfunction, settlement error or data inconsistency occurs, Kazeeno may review the affected round, transaction or session and apply the recorded result according to available system data. Where a game provider’s records determine a final outcome, those records may be used to settle the matter. We do not guarantee uninterrupted access at all times. Players must use the account personally and must not transfer, sell, share or allow third parties to operate it. Any action taken through the account may be treated as the action of the registered player. Kazeeno may update these rules when needed for legal, operational, security or product reasons. Material updates may take effect from publication or from the date stated in the update. If a player does not accept revised rules, they should stop using the service and may request withdrawal of eligible real-money funds subject to verification and withdrawal checks.

2. Eligibility

Account & KYC: Each Kazeeno player may hold only one personal account. The account must be registered with accurate, complete and current information. This includes the player’s real identity details, valid contact information and any other information requested during registration or account review. Players must not register on behalf of another person, use false details, create duplicate accounts, use misleading payment ownership information or attempt to hide their location or identity. If duplicate or linked accounts are identified, Kazeeno may close or restrict the additional accounts and may review balances, bonuses and winnings connected to them. KYC checks help protect players, preserve fair play and meet licensing expectations under the Anjouan Gaming Board framework. Kazeeno may request documents before deposits, withdrawals, bonus use, account changes or at any point during the customer relationship. Requested documents may include proof of identity, proof of address, payment ownership evidence, source of funds information or other information needed to verify the account. Verification must be completed with clear, valid and genuine documents. Edited, expired, inconsistent, unreadable or suspicious documents may delay processing or lead to account restrictions. Players are responsible for keeping login details secure. If a player believes that an account, password, payment method or registered device has been compromised, they should contact Kazeeno’s 24/7 multilingual customer support promptly. Kazeeno may take protective action, including temporary suspension, additional identity checks or payment holds, if account security concerns arise. We may also require stronger verification if an account shows unusual activity, repeated failed access attempts, conflicting device patterns, mismatched payment details or behaviour that suggests third-party use. Kazeeno may suspend, limit or close an account if verification is not completed, if information is false or incomplete, if the account is connected to prohibited activity, or if continued access creates compliance, operational or security risk. During account review, pending withdrawals, bonuses, gameplay and access to certain features may be paused. Real-money balances that are not connected to breach, fraud or chargeback may remain eligible for withdrawal once all checks are completed. Players should ensure their details remain accurate throughout the lifetime of the account.

3. Account Security

Bonuses: Kazeeno promotions are optional and subject to the specific rules attached to each offer, together with these general rules. The welcome bonus is 500% up to £3,000 plus 350 Free Spins. Additional bonus offers may include 150% up to £600. Unless stated otherwise in the applicable offer, bonus funds and bonus-linked winnings are subject to x50 wagering before they become withdrawable cash. Players should review the wagering status, eligible games, expiry rules and maximum conversion conditions shown with the relevant promotion before opting in or playing with bonus funds. Bonus play must be fair, recreational and consistent with the intended purpose of the offer. Kazeeno may restrict, cancel or reclaim bonus funds, Free Spins, winnings or promotion access where a player uses multiple accounts, coordinates with others, manipulates gameplay patterns, exploits software or promotional errors, or follows strategies designed primarily to abuse bonus mechanics rather than play normally. Promotional eligibility may depend on account status, verification, location, payment method, game category, previous bonus history and risk review. Where a player has both real-money and bonus balances, the order in which funds are used may follow the rules of the active promotion and the wallet configuration shown in the account. Some games, including certain live dealer titles, table games, game shows or high-volatility products, may contribute differently to wagering or may not contribute at all if stated in the relevant offer. Because Kazeeno has a strong live casino focus, players should pay particular attention to contribution rates on tables, dealers and game shows before starting bonus play. Free Spins may be linked to selected games, limited by time or subject to wagering on resulting winnings. Unused or expired bonus balances, Free Spins and related winnings may be removed once the applicable promotional period ends or once account eligibility changes. Cancelling a bonus may forfeit the bonus balance and any winnings generated from it. Kazeeno may amend, suspend or withdraw promotions where required for operational, legal, fraud-prevention or fairness reasons. Real-money play remains available separately, subject to account status and local eligibility.

4. Responsible Gaming

Deposits & Withdrawals: The minimum deposit at Kazeeno is £20. Players may fund their account using available methods such as Visa, Mastercard, Apple Pay, Google Pay, Bank Transfer, MiFinity, Revolut, Paysafecard, Skrill, Neteller, Bitcoin, Ethereum, Tether (USDT), TRON and Ripple, where supported for the player’s account. Deposits must be made from payment methods owned or lawfully controlled by the registered account holder. Kazeeno may reject, reverse, investigate or request proof of ownership for any deposit that appears to come from a third party, a mismatched name or a suspicious source. The minimum withdrawal is £20. Withdrawal requests are subject to successful KYC checks, account review, bonus completion where applicable and payment method availability. Kazeeno may require that withdrawals return to the original payment method where this is necessary for security, fraud prevention or payment processing rules. If the original route is unavailable, Kazeeno may request an alternative verified method. Players should ensure the chosen withdrawal method is active, accessible and in their own name. Published withdrawal timeframes depend on the method used and may begin after internal review is complete. E-wallets may process in 0-1 hour, cards may take 1-5 working days, and Bank Transfer may take 1-5 working days. A pending period of up to 72 hours may apply. These timeframes can be affected by verification, additional risk checks, bank processing schedules, network conditions for digital assets, incomplete information, public holidays or payment provider controls. Kazeeno does not control delays created by banks, card issuers, blockchain networks or third-party processors. Players must not use Kazeeno as a financial transfer service, wallet service or currency exchange tool. Deposits should be made for genuine gameplay. Kazeeno may limit or refuse withdrawals where funds have not been used for legitimate play, where there is evidence of chargeback risk, payment abuse, suspicious transaction patterns, bonus breach, fraud or account compromise. If a transaction is disputed, reversed, charged back or reported as unauthorised, Kazeeno may suspend the account, offset balances, cancel withdrawals and request supporting evidence before restoring access.

5. Bonus Terms

Responsible Gaming: Kazeeno is built for entertainment, not financial pressure or guaranteed profit. Casino games involve chance, and outcomes cannot be controlled by the player, the dealer or any betting system. Every player should set personal boundaries before playing, including limits for time, deposits and spending. A strong player experience begins with control: use only discretionary funds, avoid chasing losses, take regular breaks and stop playing if the session no longer feels enjoyable. Winning and losing are both part of casino play. Kazeeno’s live casino environment can feel highly immersive because of real-time tables, dealers, game shows and continuous streaming. That atmosphere is part of the appeal, but it also makes self-awareness important. Players should monitor the length and pace of sessions, especially when switching between tables or following fast game formats. If a player feels stressed, distracted, angry, secretive about play or tempted to spend beyond their plan, they should pause and consider whether continued play is appropriate. Kazeeno may make account controls available to help players manage activity. Depending on account status and available tools, these controls may include deposit limits, session controls, cooling-off options or account restriction features. Players may also contact 24/7 multilingual customer support for help understanding available controls. Support can guide players through account-level options, but the player remains responsible for using the platform in a safe and lawful manner and for making decisions that match their personal circumstances. Kazeeno may intervene where account behaviour suggests risk, misuse, distress or prohibited activity. Intervention can include messaging, temporary restrictions, enhanced checks or account closure. We may also refuse promotional access or gameplay where continued activity appears inconsistent with safe use. Players should never borrow money to gamble, never treat casino play as income, and never play while impaired or under pressure from others. Kazeeno encourages balanced entertainment and expects every player to approach gaming with clear limits and informed judgment.